Under longstanding ACA policy, people who seek to purchase their medical coverage on the Marketplace are provided tax subsidies to help with the cost if they meet certain criteria. Eligibility for those tax subsidies has been expanded with the release of Internal Revenue Service (IRS) Document Number 2022-22184. One of the criteria of the previous …
Patricia Thornton, First Financial COBRA Specialist, loves her customers. Garnering more than 25 five-star Google reviews, plus several email kudos from customers who specifically mentioned her by name, Thornton is raising the bar for what outstanding customer service means at First Financial. “I’m a firm believer in doing unto others as you would have them …
First Financial Colleague Sets Outstanding Customer Service Example Read More »
It’s official! First Financial Group of America is moving into a new office space located at 16945 Northchase Drive, Ste. 1800, Houston, TX 77060. The company expects to complete the move by mid-June 2021. During this time, customers can still contact customer service for assistance. Employees are standing by to ensure that clients receive the …
First Financial Headquarters Moving in June 2021 Read More »
Since COVID-19 first arrived in the United States, First Financial Group of America made every effort to battle it by implementing our business continuity protocols. This allowed us to continue assisting our customers while keeping them and our colleagues safe. Plus, because these protocols were already established, we can carry on business as usual, providing …
First Financial Provides Uninterrupted Service During COVID-19 Read More »
Since 1966, First Financial has proven to be a reputable leader in providing premier employee benefit solutions to our customers. One key to our success is our amazing colleagues. As an employer of choice, the First Financial culture encourages colleague engagement, diversity, open communication, innovation. Our employees know a career with us is not just …
New First Financial Office Space Provides Additional Amenities for Employees Read More »
On Thursday, March 11, President Biden signed the American Rescue Plan Act of 2021, a $1.9 trillion COVID relief and stimulus bill. The new law includes two important employee benefit provisions. COBRA subsidies First, the law allows workers who have been involuntarily terminated or experienced a reduction in hours to continue their employer health insurance …
New Employee Benefits Under the American Rescue Plan Act of 2021 Read More »
A medical emergency can happen any time, anywhere. If you were suddenly faced with an emergency medical transportation need, would you be prepared to pay for it? Today, many Americans believe their medical insurance coverage will pay for all costs associated with emergency or critical care transport. The reality is that a majority of people …
Summer is the time of year that First Financial holds Open Enrollment – a period of time that a majority of customers enroll in their benefits. During enrollment, our representatives typically conduct one-on-one meetings with customers to discuss benefit options and answer questions. However, because COVID-19 continues to run rampant in our communities, First Financial …
New Enrollment Assistance Center Keeps Customers and Employees Safe Read More »
To assist with the nation’s response to COVID-19, the IRS recently announced increased flexibility during calendar year 2020 for employers to allow new types of mid-year election changes under Section 125 “cafeteria” plans and extend claims reimbursement periods for Flexible Spending Arrangements. Under IRS Notice 2020-29, employers can amend their Section 125 plan documents to …
IRS Okays Mid-Year Changes to Health, FSA and Dependent Care Elections Read More »
First Financial Group of America is staying on top of current COVID-19 laws and regulations and how changes might affect our customers. The general public is bombarded with information daily, and some of it can be hard to understand. We often hear questions such as: Are my employees entitled to leave? How does emergency paid …
Where to find COVID-19 resources and law updates Read More »
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