First Financial Blog

Industry insights, tips and news.

New Enrollment Assistance Center Keeps Customers and Employees Safe

Summer is the time of year that First Financial holds Open Enrollment โ€“ a period of time that a majority of customers enroll in their benefits. During enrollment, our representatives typically conduct one-on-one meetings with customers to discuss benefit options and answer questions. However, because COVID-19 continues to run rampant in our communities, First Financial was faced with a major challenge this year. How do we maintain the personal interaction our customers appreciate while keeping everyone safe? The answer was easy. First Financial needed to put measures in place to protect our customers and employees during this time. One such


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