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Contact First Financial

How to Reach Us

We are committed to ensuring you find the answers to your questions. Whether you want to connect with a branch office in your area or speak with a team member at our headquarters, you can find the contact info you need below. Feel free to call, email or visit us today. We are here to help!
  • Phone: (800) 943-9179
  • Fax: (888) 989-9247
  • Email Us:Click here
  • Phone: (800) 523-8422, option 2
  • Fax: (866) 265-4594
  • Email Us:Click here
  • Mailing Address: P.O. Box 670329, Houston TX 77267-0329
  • Phone: (866) 848-0258
  • Fax: (855) 300-7454
  • Email Us:Click here
  • Mailing Address: First Financial Group of America, Attn: InvesTrust, 1811 N. Freeway, Suite 900, Houston TX 77060

Billing Department

  • Phone: (800) 523-8422
  • Fax: (281) 847-8426
  • Mailing Address: PO Box 670329, Houston, TX 77267-0329
  • Email Us:Click here
  • Phone: (866) 853-3539
  • Fax (Flex claims): (800) 298-7785
  • Mailing Address (Flex receipts): First Financial Administrators, Inc., PO Box 161968, Altamonte Springs, FL 32716
  • Email Us:Click here
  • Phone: (800) 523-8422
  • Mailing Address: PO Box, 670329, Houston, TX 77267-0329
  • Email Us:Click here

Enrollment Solutions Department (FFenroll)

COBRA Department

  • Phone: (800) 523-8422, option 4
  • Fax: (855) 343-8181
  • Email Us:Click here
  • Mailing Address: First Financial Administrators, Inc., PO Box 2167, Omaha, NE 68103-2167

North Texas

  • Address: 1200 W. Walnut Hill Lane – Suite 3400, Irving TX 75038
  • Email Us:Click here
  • Phone (800): 800-883-0007
  • Local Phone: 469-417-0505
  • Fax: 469-417-0509

Central & South Texas

  • Address: 2009 Ranch Road 620N Suite 123, Austin TX 78734
  • Email Us:Click here
  • Phone (800): 800-672-9666
  • Local Phone: 512-707-9666
  • Fax: 512-707-9711

West Texas

  • Address: Po Box 7017, Abilene, Tx 79608
  • Email Us:Click here
  • Phone (800): 888-580-8015
  • Local Phone: 325-673-4882
  • Fax: 325-673-4478

Houston

  • Address: 11811 North Freeway, Suite 900 Houston, Texas 77060
  • Email Us:Click here
  • Phone (800): 800-523-8422
  • Local Phone: 281-847-8422
  • Fax: 281-847-8424

Louisiana

  • Address: 410 North Jefferson Avenue, Covington LA 70433
  • Email Us: Click here
  • Phone (800): 866-541-5096
  • Local Phone: 985-893-5519
  • Fax: 985-893-7663

Eastern Region – NC, SC, VA

  • Address: 3904 Oleander Drive, Suite 200, Wilmington NC 28403
  • Email Us:Click here
  • Phone (800): 800-924-3539
  • Local Phone: 910-792-1422
  • Fax: 910-792-1438

New Mexico

  • Address: 2201 San Pedro Dr. NE, Building 1, Suite 1201, Albuquerque, NM 87110
  • Email Us:Click here
  • Phone (800): 800-365-3860
  • Local Phone: 505-883-7979
  • Fax: 505-889-3860

Arizona

  • Address: 2201 San Pedro Drive NE Bld. 1, Suite 1201, Albuquerque, NM 87110
  • Email Us: Click here
  • Phone (800): 800-365-3860
  • Fax: 505-889-3860

Corporate Address and Contact

First Financial Group of America

Phone: (800) 523-8422
Mailing Address: PO Box, 670329, Houston, TX 77267-0329
Physical Address: 11811 North Freeway, Suite 900, Houston, TX 77060

Request a Demo

The best benefits require the best systems. That’s why First Financial provides robust enrollment and billing solutions that help organize your benefits portfolio in an intuitive, easy-to-use format. We are with you every step of the way, from educating your employees on benefits and services to flexible enrollment options. Our full range of administrative services combines the latest technology with a user-friendly interface so your administrators can spend less time managing employees’ benefits and more time on what matters most.

Where We Serve

Look for us in various states across the southern region of the United States. Find a location near you!

  • Arizona
  • Louisiana
  • New Mexico
  • North Carolina
  • South Carolina
  • Texas
  • Virginia

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