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Connect with First Financial Group

Contact First Financial

How to Reach Us

We are committed to ensuring you find the answers to your questions. Whether you want to connect with a branch office in your area or speak with a team member at our headquarters, you can find the contact info you need below. Feel free to call, email or visit us today. We are here to help!
  • Phone: (800) 943-9179
  • Fax: (888) 989-9247
  • Email Us:Click here
  • Phone: (800) 523-8422, option 2
  • Fax: (866) 265-4594
  • Email Us:Click here
  • Mailing Address: P.O. Box #1629, Spring, TX 77383

Billing Department

  • Phone: (800) 523-8422
  • Fax: (281) 847-8426
  • Mailing Address: P.O. Box #1629, Spring, TX 77383
  • Email Us:Click here
  • Phone: (866) 853-3539
  • Fax (Flex claims): (800) 298-7785
  • Mailing Address (Flex receipts): First Financial Administrators, Inc., PO Box 161968, Altamonte Springs, FL 32716
  • Email Us:Click here
  • Phone: (800) 523-8422
  • Mailing Address: P.O. Box #1629, Spring, TX 77383
  • Email Us:Click here

Enrollment Solutions Department (FFenroll)

COBRA Department

  • Phone: (800) 523-8422, option 4
  • Fax: (855) 343-8181
  • Email Us:Click here
  • Mailing Address: First Financial Administrators, Inc., PO Box 2167, Omaha, NE 68103-2167

North Texas

  • Address: P.O.Box 171566, Irving TX 75038
  • Email Us:Click here
  • Phone (800): 800-883-0007
  • Local Phone: 469-417-0505
  • Fax: 469-417-0509

Central & South Texas

  • Address: 4500 Williams Dr., Ste. 212-424, Georgetown, TX 78633
  • Email Us:Click here
  • Phone (800): 800-672-9666
  • Local Phone: 512-707-9666
  • Fax: 512-707-9711

West Texas

  • Address: Po Box 7017, Abilene, Tx 79608
  • Email Us:Click here
  • Phone (800): 888-580-8015
  • Local Phone: 325-673-4882
  • Fax: 325-673-4478

Houston

  • Address: 16945 Northchase Drive, Ste. 1800, Houston, TX 77060
  • Email Us:Click here
  • Phone (800): 800-523-8422
  • Local Phone: 281-847-8422
  • Fax: 281-847-8424

Louisiana

  • Address: 410 North Jefferson Avenue, Covington LA 70433
  • Email Us: Click here
  • Phone (800): 866-541-5096
  • Local Phone: 985-893-5519
  • Fax: 985-893-7663

Eastern Region – NC, SC, VA

  • Address: 1601 S. College Road, Suite 201, Wilmington, NC 28403
  • Email Us:Click here
  • Phone (800): 800-924-3539
  • Local Phone: 910-792-1422

Western Region – NM, AZ

  • Address: 7770 Jefferson NE, Suite 420, Albuquerque, NM 87109
  • Email Us: Click here
  • Phone (800): 800-365-3860
  • Local Phone: 505-883-7979
  • Fax: 505-889-3860

Corporate Address and Contact

First Financial Group of America

Phone: (800) 523-8422
Address: 16945 Northchase Drive, Ste. 1800, Houston, TX 77060

Request a Demo

The best benefits require the best systems. That’s why First Financial provides robust enrollment and billing solutions that help organize your benefits portfolio in an intuitive, easy-to-use format. We are with you every step of the way, from educating your employees on benefits and services to flexible enrollment options. Our full range of administrative services combines the latest technology with a user-friendly interface so your administrators can spend less time managing employees’ benefits and more time on what matters most.

Schedule an On-Site Demo

Where We Serve

Look for us in various states across the southern region of the United States. Find a location near you!

  • Arizona
  • Louisiana
  • New Mexico
  • North Carolina
  • South Carolina
  • Texas
  • Virginia

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