Customer Support

Contact Us

We know there are always questions that can't be fully answered on our web site or additional information that you may need. Select one of the links below for our customer service contact information.

Note: A flex reimbursement claim is generally processed in 1-5 business days after we receive your claim information.

Forms & Information

Download Flex Claim Forms

Reimbursement, Direct Deposit, Benefits Card and more


Flex Plan Packet

Gives you the fine details on flexible spending accounts

Flex Department

icon-questionFrequently Asked Questions

icon-pageContact Form

icon-phone(866) 853-3539

icon-fax(800) 298-7785

Mailing address:

First Financial Group of America
Attn: FSA Department
PO Box 670329
Houston, TX 77267-0329

Retirement/Investment Department

icon-questionFrequently Asked Questions

icon-pageContact Form

icon-phone(800) 523-8422

icon-fax(866) 265-4594

Mailing address:

First Financial Group of America
Attn: Retirement/Investment Department
PO Box 670329
Houston, TX 77267-0329

Customer Support

icon-questionFrequently Asked Questions

icon-pageContact Form

icon-phone(800) 523-8422

icon-fax(281) 847-8426

Mailing address:

First Financial Group of America
Attn: Customer Support
PO Box 670329
Houston, TX  77267-0329



For Employers:

Billing Department

icon-questionFrequently Asked Questions

icon-pageContact Form

icon-phone(800) 523-8422

icon-fax(281) 847-8426

Mailing address:

First Financial Group of America
Attn: Billing Department
PO Box 670329
Houston, TX  77267-0329

Health Care Reform

icon-questionHealth Care Reform Blog

icon-pageContact Form

icon-phone(800) 523-8422, Ext. 7490

Mailing address:

First Financial Group of America
Attn: John Rahlfs
PO Box 670329
Houston, TX  77267-0329

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