COVID-19: Steps We’re Taking
Our organization has been and continues to actively monitor the coronavirus (COVID-19) situation with the CDC. We have taken a series of steps to help keep our staff and work environments safe. The safety and well-being of our customers and our team is always our top priority. In response to the current situation we’ve implemented our business continuity plan, which examines all areas of business operation at every site. We have acted to ensure continued service to our customers. Rest assured, we are prepared to serve you.
First Financial is positioned extremely well by moving quickly and efficiently to a completely remote work environment. We have long had all the relevant infrastructure in place to do so. The result of this for our clients is uninterrupted service and the “best in class” responsiveness level to client requests. We will be in constant communication with additional details regarding our posture should conditions dictate, but we do not anticipate any disruption to your business with us.
As part of our process, we continue to work closely with the various insurance companies we represent to coordinate our efforts as they too continue to provide their business services, in a mandatory remote work environment, with uninterrupted services.
We value client service at the core of what we do and are committed to keeping our service up and running for our clients. Our team has a forward-looking communication strategy and we will maintain close communication with our clients in a proactive manner.
As always, the First Financial Team is here to help. Please reach out to your Branch Manager or Account Representative for assistance as we continue to conduct business during these challenging conditions.
Please be safe and stay healthy.
Dawson Schnautz, First Financial President & CEO
COVID-19 and Your Employees Webinar
View a recording of our latest benefits-focused webinar regarding COVID-19 and Paid Leave and other benefits.
- Paid time off: Families First Coronavirus Response Act information on emergency paid sick including eligibility, reasons for leave, pay rules, job protection
- Family Medical Leave: Families First Coronavirus Response Act information including eligibility, allowable reasons, pay rules and calculations
- Plan design considerations: Health Savings Account guidance, plan document changes, utilization of telemedicine, Coronavirus testing benefits, prescription drug prefill/refill administration changes
- HIPAA: Privacy concerns related to Coronavirus diagnosis and access to other leave benefits
- Retirement: Discuss how the stock market conditions may impact the employee’s ability to retire and address financial stress
Recent COVID-19 Blog Articles
Summer is the time of year that First Financial holds Open Enrollment – a period of time that a majority of customers enroll in their
To assist with the nation’s response to COVID-19, the IRS recently announced increased flexibility during calendar year 2020 for employers to allow new types of
In the face of economic damage from the COVID-19 pandemic, President Trump signed the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) into law
President Trump signed the Families First Coronavirus Response Act on March 18, 2020, expanding paid leave and unemployment benefits to Americans impacted by the coronavirus
First Financial Group of America understands the coronavirus has had a major impact on the daily lives of our customers. We are actively monitoring the
Disclaimer: The information on this page reflects our best understanding of these laws and regulations at the time of publication. These laws and regulations are subject to change.
First Financial Group of America does not provide tax or legal advice and, given the complexity of these laws, we always recommend working with your tax advisors and/or legal counsel on how the laws impact your specific situation.