COVID-19 Resources

Covid-19 Coronavirus

COVID-19: Steps We’re Taking

Our organization has been and continues to actively monitor the coronavirus (COVID-19) situation with the CDC. We have taken a series of steps to help keep our staff and work environments safe. The safety and well-being of our customers and our team is always our top priority. In response to the current situation we’ve implemented our business continuity plan, which examines all areas of business operation at every site. We have acted to ensure continued service to our customers. Rest assured, we are prepared to serve you. 

Remote Readiness

First Financial is positioned extremely well by moving quickly and efficiently to a completely remote work environment. We have long had all the relevant infrastructure in place to do so. The result of this for our clients is uninterrupted service and the “best in class” responsiveness level to client requests. We will be in constant communication with additional details regarding our posture should conditions dictate, but we do not anticipate any disruption to your business with us. 

As part of our process, we continue to work closely with the various insurance companies we represent to coordinate our efforts as they too continue to provide their business services, in a mandatory remote work environment, with uninterrupted services.

Client Service

We value client service at the core of what we do and are committed to keeping our service up and running for our clients. Our team has a forward-looking communication strategy and we will maintain close communication with our clients in a proactive manner. 

As always, the First Financial Team is here to help. Please reach out to your Branch Manager or Account Representative for assistance as we continue to conduct business during these challenging conditions. 

Please be safe and stay healthy. 

Dawson Schnautz, First Financial President & CEO 

COVID-19 Resources


The newly passed Families First Coronavirus Response Act provides eligible employees with additional paid leave options should they be unable to work due to the COVID-19 outbreak. Click the button below for frequently asked questions about the legislation.


To help employers quickly review both the Families First Coronavirus Response Act (FFCRA) and the Coronavirus Aid, Relief, and Economic Security Act (CARES Act) and find information that may fit their specific needs, First Financial has developed a comprehensive summary that can be downloaded by clicking below.

Retirement Plan Provisions

 The Coronavirus, Aid, Relief, and Economic Security (CARES) Act includes several provisions pertaining to qualified retirement plans and individual retirement accounts (IRAs). Learn more about the key provisions affecting qualified retirement plans and IRAs by clicking below.

IRS Runout/Grace Period FAQs

 The IRS has extended certain timeframes for employee benefit plans, participants and beneficiaries affected by COVID-19. Read the FAQs for details about the runout extension, mid-year election changes, grace period extension and carryover increase.  

COVID-19 Webinars

Are you prepared for what COVID-19 could cost your organization?

Leave violations could trigger penalties. Employers are already seeing lawsuits from mismanaged leaves of absence – and this is only going to get harder as more employees take advantage of COVID-related leave this fall.

ACA penalties are likely to go up. The Treasury Department published an audit that could motivate the IRS to take a closer look not just at how coverage is being offered, but how it’s being reported, in a push to move billions of uncollected penalty dollars into government coffers.

Poor communication will also cost you. The truth is, most employers don’t have time, energy, or money to spare on these activities, much less to help employees make the return-to-work transition with compelling, relevant communications.

If you’re ready to level up your COVID response, join us to learn:

  • Why the IRS faces pressure to crack down on employers for ACA compliance violations and how you can guard against penalties.
  • What the DOL says you can and can’t do when your employees ask for COVID-related leave.
  • How to communicate with employees to help them buy in to your return-to-work plans.

View a recording of our latest benefits-focused webinar regarding COVID-19:
Recorded December 1, 2020.

COVID-19 and Your Employees Webinar

View a recording of our benefits-focused webinar regarding COVID-19 and Paid Leave and other benefits.

Topics Include:

  • Paid time off: Families First Coronavirus Response Act information on emergency paid sick including eligibility, reasons for leave, pay rules, job protection
  • Family Medical Leave: Families First Coronavirus Response Act information including eligibility, allowable reasons, pay rules and calculations
  • Plan design considerations: Health Savings Account guidance, plan document changes, utilization of telemedicine, Coronavirus testing benefits, prescription drug prefill/refill administration changes
  • HIPAA: Privacy concerns related to Coronavirus diagnosis and access to other leave benefits
  • Retirement: Discuss how the stock market conditions may impact the employee’s ability to retire and address financial stress


Recent COVID-19 Blog Articles

Disclaimer: The information on this page reflects our best understanding of these laws and regulations at the time of publication. These laws and regulations are subject to change.

First Financial Group of America does not provide tax or legal advice and, given the complexity of these laws, we always recommend working with your tax advisors and/or legal counsel on how the laws impact your specific situation.

Submit Your Resume