Frequently Asked Questions

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Flex Information

Flex Reimbursement Voucher

Use this form to get reimbursed for flex expenses


Flex Plan Packet

Gives you the fine details on flexible spending accounts

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    Billing

  • Can I pay my insurance premium online or by phone?

    All premiums with the exception of COBRA are paid through payroll deduction and employer submission. COBRA payments must be submitted by personal check. We cannot accept payments online or by phone at this time.

  • How do I submit my COBRA payment?

    Please mail your check made payable to “First Financial” with “COBRA” written in the memo line to: COBRA Department, First Financial Administrators, Inc., PO Box 670329, Houston, TX 77267-0329.